Terms of Service

The rules for using the directory, the limits of our role, and what we are and are not responsible for.

Last updated 4 September 2026

1. Acceptance of these terms

By browsing Faire Expert Directory, submitting an application, requesting a match, writing a review or managing an expert account, you agree to these terms. If you do not agree, please do not use the directory.

We may update these terms as the directory evolves. The version published on this page is always the version that applies.

2. What the directory is

Faire Expert Directory is an independent, curated directory of agencies and independent experts who help brands grow on Faire. It is free for brands to browse, filter and use.

We are a discovery and information service. We do not deliver marketing services, we are not a party to any agreement you make with a listed expert, and we do not take a commission on work that results from a match.

3. Independence

Faire Expert Directory is an independent directory and is not affiliated with, endorsed by, sponsored by, or associated with Faire. Faire and related marks belong to their respective owners.

Being listed in this directory does not represent an endorsement, partnership or affiliation with Faire unless that relationship is explicitly stated on the page where it applies.

4. Expert accounts

There is no public sign-up. Expert accounts exist only for applicants whose application has been approved, and are created by invitation after approval.

  • You are responsible for keeping your login credentials confidential.
  • One account manages one listing; accounts may not be shared, sold or transferred.
  • You may edit your own listing at any time, but the information must remain accurate.
  • We may suspend or terminate an account that breaches these terms or our guidelines.

5. Acceptable use

  • Do not submit false, misleading or plagiarised information.
  • Do not scrape, bulk-copy, republish or resell directory content.
  • Do not attempt to manipulate reviews, ratings, matching results or badges.
  • Do not impersonate another business, person or brand.
  • Do not use the directory to send unsolicited commercial messages to listed experts or to brands.

6. Content you submit

You keep ownership of the text, logos, images and documents you submit. By submitting them you give us permission to display, resize and lightly edit them for clarity, length and formatting within the directory and in directory promotion.

You confirm that you have the rights to everything you upload, including client names, logos and results referenced in case studies.

7. Disclaimers and liability

The directory is provided on an “as is” basis. We make reasonable efforts to keep listings accurate, but we do not warrant the performance, availability, pricing or results of any listed expert.

Any engagement is a private agreement between you and the expert. To the fullest extent permitted by law, we accept no liability for losses arising from that engagement or from reliance on directory content.

8. Removal and termination

We reserve the right to edit, unpublish, suspend or permanently remove any listing, review, case study or account that breaches these terms or our published guidelines, or that we judge to be inaccurate or harmful to brands using the directory.

9. Contact

Questions about these terms can be sent to hello@faireagencydirectory.com.

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